Refund Policy

Effective date: 2026-09-07

This policy explains how TwiFlux handles payment and refund questions for TwiFlux. It applies to a payment only when a paid purchase is explicitly offered and accepted through the service.

We are not currently accepting paid purchases. For help with a previous payment, email support@twiflux.com. The terms that applied to that purchase and your statutory rights remain applicable.

Your statutory rights

Nothing in this policy limits cancellation rights, refunds or other remedies required by applicable consumer law. These may apply regardless of a discretionary refund window or whether a payment has already been processed.

Policy changes

Changes to this policy apply prospectively and do not reduce rights that applied when you made a purchase. Contact support@twiflux.com with any questions.